Welcome to Family Concerns. We invite you to go through our Terms of Use and Privacy Policy before you use any of our services. Using the website, the information contained herein, and any of our services will be taken as an acknowledgement and acceptance of our terms and conditions without any limitation.

Nature of Our Information

Family Concerns is a website that seeks to inform the general public on how to handle their finances. It is a site where you can get information on how to handle the challenges that come with a divorce. The site also seeks to inform you of the government benefits that can help you during your tough times.

Note that none of the information contained in this website constitutes legal advice.

Authority to Act On Behalf of the Site User

By using any of our services, you may be asked to provide personal information so that we can better serve you. Once you give us your personal information, you authorize us to process, store and use your personal data as relates to you. The information you give us is used to the extent that necessitates provision of the services available on the site.

Occasionally, you may be required to fill up some questionnaires or ask for our assistance in filling up forms. The information you give us shall be stored accordingly and henceforth be referred to as your personal data. It is imperative that you give us the most accurate, up to date information when filling up forms (see our Privacy Policy). We will not be responsible for any award that is declined because of inaccurate information.

By using any of the services offered on this site, you give us express authority to use your personal data in any legally acceptable way to give you the assistance you require. You also agree that we can use the information you give us to notify you of any other benefits we deem suitable to you. You can talk to us any time you need to update your personal information.

Information Guides and Forms

You are NOT authorized to publish, reproduce, transmit, sell, display, redistribute or create derivatives of any of the content herewith, in part or in whole, unless under express authority from Family Concerns. However, you are allowed to access the information herewith for personal use.

Family Concerns commit to ensure that all the information contained on this site is up to date for effectiveness and accuracy. However, due to the ever-changing nature of the country’s legal mechanisms, you are advised to keep checking updated information.

We recommend that you use the information herewith for your personal gain only. We will not be liable for the costs incurred or damages arising from using information that is outdated or past our recommended date.

Delivery Policy

We commit to make all efforts to give you feedback on all applications we are assisting in within 2 hours of the official response from the relevant government departments. In case more information or clarifications are required, the communication will be given within the hour and the relevant information relayed accordingly.

Note that our official working hours are 8.00am to 5.00pm weekdays only (excluding holidays). Therefore, all requested information should be submitted within the working hours.

Our Support and Quality Guarantee

Family Concerns guarantees you as much assistance and support as you may require throughout any of the processes. You will get support from qualified and experienced professionals in the fields in which you need assistance.

We do not represent you in interviews and application appeals, or in court in case of child support claims. We do not defend contested or defended matters. We only deal with matters where parties are in amicable terms and in co-operation.  If dealing with a contentious situation, seek separate legal counsel.

Privacy Policy

Family Concerns commits to protecting your identity and privacy. We commit to protecting the information submitted to us. Personal data will be strictly used only in matters that are in accordance with the 1998 Data Protection Act. Your personal data will not be used for anything else other than to provide you the services you request from us. Your personal data will not be shared with third parties.

General Liability Disclaimer

Family Concerns shall, in no event, be liable for any indirect incidental damages arising from the use of the information gathered on this site. We are not liable for any losses incurred through submission of inaccurate or erroneous use of our services, support or information contained on this site.

General Services Disclaimer

Family Concerns is in no way affiliated to or associated with any of the government benefits and tax agencies whose numbers we supply. All the phone numbers availed on this website are routed directly to the relevant department; we do not queue the calls.

All the information contained on this site is accurate at the time of publication. We do commit to keeping you up dated. However, we urge you to give allowances for sudden changes in the country’s legal systems.

All calls made through the phone numbers contained herewith are charged at 7p per minute above normal call rates. This rate, however, depends on your service provider; some charge more.

All the information contained on this website maybe found through other sources.